Privacy Policy

This policy explains what personal data Pet Carrier collects, how we use it, and the choices you have. We take your privacy seriously and only collect what we need to run our store and serve you well.

Who we are

Pet Carrier (pet-carrier.co.uk) is a UK-based online store selling pet carriers. For any privacy questions, contact hello@pet-carrier.co.uk.

What we collect

• Contact details you provide, such as your name, email address and postal address
• Order details, including items purchased and delivery information
• Account details if you create an account, such as your email and encrypted password
• Payment information, processed securely by Stripe, we never see or store your full card details
• Basic website usage data, such as pages visited, to help us improve the site

How we use your data

• To process and deliver your orders
• To send order confirmations and updates
• To respond to your enquiries
• To send marketing emails, only if you’ve opted in, and you can unsubscribe at any time
• To improve our website and product range

Who we share it with

We share data with trusted service providers who help us run our store: Stripe for payment processing, Resend for transactional emails, and our hosting provider. We do not sell your personal data.

Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, email hello@pet-carrier.co.uk.

Cookies

We use essential cookies to keep your basket working and, with your consent, analytics cookies to understand how our site is used.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.